Shipping policy
SHIPPING & DELIVERY POLICY
Effective Date: June 11, 2026
Oath Supply Co. LLC operates multiple brands, including Oath Supply Co. and Status Culture Co. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
📦 ORDER PROCESSING
Most orders are processed within 1–5 business days.
Processing times may vary depending on product type, order volume, inventory availability, customization requirements, holidays, and fulfillment partner schedules.
Orders are not processed, shipped, or delivered on weekends or major holidays.
👕 STATUS CULTURE CO. APPAREL & ARTWORK
Many Status Culture Co. products are made to order and fulfilled through third-party production partners.
Typical processing times range from 2–5 business days before shipment.
Once production is complete, shipping times vary based on destination, carrier, and shipping method selected at checkout.
Customers will receive tracking information once their order has shipped.
🕯️ OATH SUPPLY CO. CANDLES & LIFESTYLE PRODUCTS
Oath Supply Co. products are typically processed within 1–3 business days.
Shipping times vary based on destination, carrier availability, and seasonal demand.
Customers will receive tracking information once their order has shipped.
🇺🇸 DOMESTIC SHIPPING (UNITED STATES)
Shipping charges are calculated at checkout based on:
• Product type
• Package weight
• Shipping destination
• Shipping method selected
• Carrier rates
Any free shipping promotions will be clearly stated on the website at the time of purchase.
🌍 INTERNATIONAL SHIPPING
We currently ship to select international destinations.
International shipping rates and estimated delivery times are calculated during checkout.
Most international orders arrive within 7–21 business days after shipment, though delivery times may vary based on destination and customs processing.
🌐 CUSTOMS, DUTIES & TAXES
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.
These fees are not included in product pricing or shipping charges unless otherwise stated.
📍 TRACKING INFORMATION
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Tracking updates are provided directly by the shipping carrier and may take up to 48 hours to appear after shipment.
🚚 SHIPPING DELAYS
Delivery estimates are not guaranteed.
We are not responsible for delays caused by:
• Shipping carriers
• Weather events
• Customs inspections
• High-volume shipping periods
• Service disruptions
• Circumstances beyond our control
📦 LOST, STOLEN, OR MISDELIVERED PACKAGES
Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
Oath Supply Co. LLC is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
Customers should contact the shipping carrier directly and file any necessary claims.
🏠 INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address provided during checkout, additional shipping fees may apply for reshipment.
📬 CONTACT US
For questions regarding shipping, tracking, or delivery, please contact the appropriate brand:
Oath Supply Co.
info@oathsupplyco.com
Status Culture Co.
support@statuscultureco.com
We typically respond within 1–2 business days.