Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders generally require two (2) to seven (7) business days for processing before shipment.
During launches, holidays, promotions, and high-volume periods, processing times may be extended.
DELIVERY TIMES
Shipping estimates are not guarantees.
Status Culture Co. is not responsible for delays caused by carriers, weather, customs, labor disruptions, or events beyond our control.
ADDRESS ACCURACY
Customers are solely responsible for providing accurate shipping information.
Returned shipments resulting from incorrect addresses may require additional shipping charges.
TRACKING
Tracking information will be provided when available.
RISK OF LOSS
Ownership and risk of loss transfer to the customer once the package is delivered to the carrier.
INTERNATIONAL ORDERS
Customers are responsible for duties, taxes, customs fees, and import charges imposed by their country.