Refund policy

RETURN & REFUND POLICY

Effective Date: June 13, 2026

Status Culture Co. ("Company," "we," "our," or "us") is committed to providing premium apparel and lifestyle products inspired by barber culture and the community it influences.

Because many of our products are produced on demand, all sales are final.

NON-RETURNABLE ITEMS

We do not accept returns, exchanges, or refunds for:

• Incorrect size selection
• Change of mind
• Buyer’s remorse
• Accidental purchases
• Preference changes after ordering
• Gift purchases
• Sale or promotional items

Customers are responsible for reviewing product descriptions, sizing charts, and order details before completing a purchase.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, you must contact us within seven (7) calendar days of delivery.

Requests must include:

• Order number
• Description of the issue
• Clear photographs showing the item and packaging

If approved, we may provide a replacement, store credit, or refund at our sole discretion.

LOST OR STOLEN PACKAGES

Status Culture Co. is not responsible for packages that are marked as delivered by the shipping carrier.

Customers experiencing delivery issues should contact the carrier directly.

ORDER MODIFICATIONS

Orders cannot be modified, canceled, or changed once production has begun.

CHARGEBACK POLICY

Customers agree to contact Status Culture Co. before initiating a chargeback or payment dispute.

Fraudulent chargebacks may be contested using order records, shipment tracking information, delivery confirmation, customer communications, and fraud-prevention data.

RIGHT TO REFUSE SERVICE

We reserve the right to refuse refunds, replacements, returns, or future orders if abuse of our policies is suspected.

CONTACT

Status Culture Co.
Charlotte, North Carolina, USA
Email: statuscultureco@gmail.com
Website: statuscultureco.com