FAQ
When will my order ship?
Orders are processed within 2–5 business days. Once your order ships, you'll receive tracking information via email.
How long does shipping take?
Shipping times vary based on location but typically arrive within 3–7 business days after fulfillment.
Do you offer returns?
Yes. Returns and exchanges are accepted within 14 days of delivery on unworn, unwashed merchandise in its original condition.
How do I start a return?
Contact us at statuscultureco@gmail.com with your order number and reason for return.
Can I change or cancel my order?
If your order has not yet been fulfilled, we may be able to make changes. Contact us as soon as possible after placing your order.
How can I track my order?
Once your order ships, you'll receive an email with tracking information.
What if my order arrives damaged?
Please email us within 48 hours of delivery with photos of the damaged item and packaging.
Do you ship internationally?
Currently, we only ship within the United States.
How can I contact Status Culture Co.?
Email us anytime at statuscultureco@gmail.com. We typically respond within 24–48 business hours.